Services & education
More than a supplier — a partner in your treatment room.
Every account receives hands-on support designed to grow your service and retail revenue.
Product education
In-salon demonstrations, staff training on ingredients and application protocols, and treatment menus that help you sell scalp-care and skincare services.
Starter & demo kits
Backbar starter kits, testers and sample sachets so stylists and estheticians can trial products before committing to retail stock.
Retail merchandising
Counter displays, shelf talkers and bilingual product information that make retail sales easier for small salons.
Local stock & fast delivery
Burnaby-held inventory with next-business-day delivery across Metro Vancouver and 2–3 day shipping elsewhere in BC.
B2B ordering portal
Online wholesale catalogue with account pricing, reorder history, invoices and payment — available 24/7.
Dedicated account management
A named account contact, scheduled replenishment visits and Korean / English bilingual support.
Our service standards
Clear promises, kept.
1 day
Order confirmation within one business day
Next day
Local delivery across Metro Vancouver
5 days
Replacement of defective products
24/7
Online ordering portal
Education & events
Learn it, then sell it.
We host product-education evenings at our Burnaby showroom and partner salons — scalp-care and skin-protocol workshops that give your team the confidence to recommend and retail.
- Ingredient and application training for stylists and estheticians
- Treatment-menu ideas to add scalp-care and skincare services
- Quarterly business reviews for Professional and Partner accounts
- Referral credits when you introduce another salon
Frequently asked
Who can buy from CHSHIN?
We sell wholesale only, to licensed or registered beauty businesses: hair salons, barber shops, spas, esthetics studios, specialty retailers and online resellers.
Are your products compliant in Canada?
Every SKU is screened for Health Canada cosmetic notification, bilingual English/French labelling and CBSA / Canada–Korea FTA origin documentation before it ships.
What is the minimum order?
The first order minimum is CAD 300. Volume tiers reward loyalty from CAD 1,000 per month without discount-driven price competition.
Where do you deliver?
Next-business-day delivery across Metro Vancouver, 2–3 day shipping elsewhere in BC, and Canada-wide shipping for resellers.
Do you offer Korean-language service?
Yes. Our team supports accounts in both Korean and English.